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Accurate Technical Solutions, Inc. |
Mail Processing |
Your mail is delivered to ATS' office on a daily basis. We will serve as the postal liaison on your behalf, relieving you of this tedious responsibility. Business reply and express mail accounts are monitored daily and you will be notified if a deposit is required. Business reply mail accounts are reconciled daily with the Postal blue slips. If your account has been overcharged, ATS will obtain credit from the Post Office on your behalf. Account balances are reconciled weekly with the Post Office, and any discrepancies are fully resolved by ATS. After the mail is received at ATS, it is sorted, batched and segregated by client specifications. In a secure department, the mail is opened, all items removed and results are batched per your specifications. At this point in the process, all batches are assigned a unique identifier for control and tracking purposes. This unique identifier will remain assigned to that batch for the life span of the batch. When items are received without account numbers, ATS, if given access, will do queries to look up the donor/payees account number. Daily mail counts are available via email, telephone call, or fax as soon as returns are sorted and opened. Donor information on checks are compared to the name and address on the source documents for accuracy and changes. The source is changed to correct misspellings or incorrect information whenever appropriate. For example, if the name on the document is J. Peck and the name on the check is Jonathan Peck, the source will be changed to match the check. This service is especially useful for prospect mailings where the names and addresses are often misspelled and/or incomplete. ATS personnel review all donor comments and inserts. Flags are assigned as specified by each client for items such as one mailing per year, do not exchange name, do not call, etc. Any comments that are questionable or require action by our client will be returned to the client. Comments written on source documents will be copied and returned to our clients whenever appropriate. ATS’ services continue with Auditing, Data entry, Fulfillment, Storage and Archiving. |